how to pressure wash your house

How did I come up with my statement? I compared both #banks from the perspective of a customer - and opened a bank account. I also share some facts about #N26 and #DeutscheBank - also, why I am excited about one and not so much about the other.

I understand that it'll be like the battle of Roibn against the sheriff of Nottingham or David and Goliath of #banking and #finance industries matching them head to head.

How about comparing the lines, hassles, and papers that you need to read and sign, to doing transactions at the comfort of your own couch in less than 10 minutes?

Curious? Well, you really need to watch this video to learn my 5 reason's why the young N26 can beat the old Deutsche Bank.

From customer experience, #banking #business process, services, #corporate culture, and the comfort of #mobileapps.

Also, know more about my 2 tips for the #Finance industry, it's a battle between papers versus apps, #digital products - I am pretty sure you know who will win in the midst of #digitaltransformations.

By the way, I have no affiliation whatsoever to any of both banks - except being a customer.

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Here are 4 trends I saw at the Global Insurtech Summit in London

1. After the extra conference Richard and his team organized "CXO Session". That was very exciting because it had 5-9 of insurance C-Suits at small round tables where we discussed the topics, challenges, best practices, tactics, tools, analysis and other informative insights came from different but great minds.

I strongly believe that this is a great format also for other conferences and gathering decisions-makers in a room to agreeing on Chatham house rules. No videos, no microphones, no podcast or anything that made the discussions political correct. Just pure open discussion!

I was really interesting the outcome of decision makers being out of the camera on how they shared best practices and ideas. I guess by turning off the cameras made them at ease, active, confident to share their thoughts.

I am really looking forward to see more "CXO Roundtables".

2. London is not only an insurance but also a #financial center. I was expecting a lot of discussions about #bancassurance - but unfortunately bancassurance was not a topic.

3., I saw a lot of old and new service providers that presented their services to the international insurance industry gathered in the conference giving me the impression that some are slowly moving away from the disruption of the industry and becoming enablers.

But don't settle down yet, I think #disruption in the insurance industry is still possible and we need to be ready.

Number 4, I participated a panel and suddenly everybody looked at each other with a face saying like "did they really ". For more see the video.

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Without the great community of innovators in the #insurance and #finance industry, and in #insurtech and #fintech - all of what we are doing at Digitalscouting.de would be impossible. We are deeply thankful for being part of a community that give us wings.

Therefore I wanted to shed some light on what we are actually doing trying to give back to this amazing community and so many roles models.

Here is a short video of a week of me as an insurance and insurtech influencer, thought leader and consultant (not to forget that digitalscouting is actually also a company :-)

It’s packed full of work, travel, speed, and fun.

Again, thank you all.

Looking around in our daily lives but also dozens of scientific studies make it easy to see the changes that technology and disruptors have brought about.

But in a lot of ways, it has not sunk in for insurance carriers, or at least, not yet.

On the one hand, industry leaders continue to dominate the top spots, and on the other, the smaller companies maintain a loyal client base. The big question: for how long - and what is the right strategy?

So, the question is, is innovation playing safe in the insurance ecosystem?

In this video, I talk about why I think innovation is elusive in the insurance industry and what companies can do to overcome this hurdle.

More details about innovations in the insurance industry at https://youtu.be/qpu7NCAXqDM

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The Insurtech Insights conference is a great place to meet decision makers and innovators of the #insurance and #finance industry. It's a very well made conference at which you really have access to the movers and shakers of the industry of different regional ecosystems. It also provides the opportunity to spend some time in London and connect with the insurance and finance industry there.

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I was really curious if the German Insurtech and #insurer Deutsche Familienversicherung would continue their growths strategy after their successful IPO in December. That's why I traveled to Frankfurt to have a look at the numbers myself. Attending the event I learned 3 things about #insurance, finance and insurtech. See here my first short video about it.

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Over the last two years Digitalscouting.de exploded on social media. In my key-note talk at the connected insurance I share my 5 of my favorite tools and tactics how small and large companies alike could use our learnings to hack the attention of their B2B and B2C customers. I also shared the most stupid thing I did that cost me years in developing digitalscouting.

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When I visited the "IT Messekongress für Versicherungen" in Leipzig I experienced one thing - that showed what is wrong with parts of the corporate culture in the insurance industry. I am curious how #Insurtech might tackle this. #Versicherungsforen

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How to do innovation management - at an insurance company? I have been following Baloise, the 9 billion USD revenue insurer from Basel Switzerland for quite some time, releasing innovative products and cooperating successfully with start-ups (see also this video https://youtu.be/E3KDArRgNP0). Therefore I was really excited to talk to Jean-Michel Benkert, Alberto Ribeiro Silveira and Philipp Marty who represent the three strategies for innovation management of the Baloise Group: Internal innovation, spinn-off and cooperation with start-ups. Jean-Michel, Alberto and Philipp share their insights, do's and dont's and best practices as well as lessons learned in innovation management at a large insurance company. Special thanks to Roberto Brunazzi making this possible.

#insurtech

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What is the future of reinsurance in the insurance industry? I asked this myself a lot. That is the reason I was so happy that Thierry Léger, the CEO of Life Capital and a member of the Group Executive Committee and Carl Christensen, the CEO of IPTiQ L&H EMEA, took some time to talk about #insurance, #innovation and #insurtech.

Speaking on trends, Thierry underlined the importance of emerging platforms combining two things: their access to billions of clients and also their ability to address the need of a client both which insurance companies don’t have always access to.

Carl stated that the industry seems to be at the crossroad of the old and the new way, where the old business won’t work, and people are trying out the new ones. But he believes that the role of an reinsurer and tech company like iptiQ could be to help insurer to transition smoothly into the new era.

Thierry shares a background information about IPTiQ, a platform insurer (or B2B/B2C insurer) and how they engage with brands and individual clients. He also talks about the effects of disruption on the value chain of the insurance industry and the primary insurer.

Carl shares his view about investment in technology and ways to scale this technology investment. He gives tips on how to drive technology evolutions and how their company makes insurance more accessible to individuals through partnering up with their most favorite brands.

https://youtu.be/wwN62MAR6XI

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I was excited to join April Rudin, the Founder and CEO at The Rudin Group today, in Copenhagen for a fireside chat on the behavior of affluent and high net-worth individuals across different cultures ecosystem. April specializes in creating marketing solutions for multi-family offices, hedge fund, wealth management firms, RIA’s, private equity groups, private banks and other financial institutions that want to be seen in the UHNW/HNW space. She is not only a friend, but the leading influencer and thought leader in wealth management.

According to April, it’s a common misconception the digital financial platforms are created for the millenials without any assets. She believes that there is a great opportunity, but also a huge perception gap between what people think of digital advice and who it’s for. The appetite and opportunity is among high net-worth, ultra high net-worth and older investors.

I was curious to learn about April’s take on who will capture the affluent, between the banks and insurance companies. I’m sure you are too. In the video, she talks about that broadly and gives incredible insights. I also weigh in my thoughts on the same. April thinks that insurance companies have a questionable brand with regards to sales. But we all agree that after the 2008 financial crisis, insurance companies aren’t the unpopular group anymore.

Learn more about the behavior of affluent and high net-worth individuals at https://youtu.be/ROSHOCgrhog

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Creative Commons Attribution license (reuse allowed)

As an #insurance carrier, one of your essential activities is to attract more prospects. However, if you do not have the attention of a customer, it would be difficult to excite them in, let alone sell them anything. As I learned as an insurance agent we will always need to attract the attention of customer – and do so continuously.

So, you have your insurance products, and now you want your prospects to see, feel, and hear that you’re here and ready to solve their so problems. But the million-dollar question is, how do you do that?

In this talk, in the beautiful city of Leipzig, I tell share a few use cases how we got the attention of B2B and B2C customers.

More details about customer attention at https://youtu.be/7VCq5t90s6w

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